Trust & Safety

Trust & Safety

At collection, we are committed to providing an amazing customer experience. Our Trust & Safety plan is a part of that.


We take your concerns serious

At collection, we want our customers to have the best possible experience. If you have any problems, questions or other inquiries, please feel free to contact our support team.


Contact support

Privacy & Data collection

We highly value your privacy and collect minimal data on our users. Please, feel free to review our privacy policy for detailed information on our operations regarding your data. If you wish to remove your data from our services, please send a request to [email protected]


Parental Advisory

Our products and services are designed to be used by children and adults ages 13+. If your child is under 13, please submit a request for the removal of personal data to [email protected]. If your child is below 18, you can always make requests on their behalf. If you have any questions about our services and how children use them, feel free to contact us at [email protected]


Terms of service

All of your interactions with our company are handled according to our terms of service. Please be aware that our subsidiaries, such as collection scripts, may act under their own terms of service, if the service or product provided differs fundamentally from our core service or special terms are needed to ensure a fair business environment.